Winner runs hotels in Mauritius, Seychelles, Maldives, Madagascar
Hospitality social media analysts ReviewPro have released their first annual Top Luxury Hotel & Brand Report, a study of luxury hotels and brands with the best online reputations.
Compiling an online reputation score, which ReviewPro calls the Global Review Index, a top five for the category Top Small Luxury Hotel Brand has been announced, with Constance Hotels & Resorts at the top of the list. Constance operates seven properties in Mauritius, Seychelles, Maldives and Madagascar.
The research is based on the analysis of 839,593 online guest reviews published during 2013 for hotels that industry tracker STR Global classified as “luxury”. A total of 1,692 properties and 84 brands in all five continents were analysed. The list:
1. Constance Hotels – 93.7%
2. Capella Hotels – 93.6%
3 (joint) Montage Hotels – 93.0%
Firmdale Hotels – 93.0%
4. Andaz Hotels – 92.8%
5. Raffles Hotels – 92.6%
Luxury Travel Magazine
[pictured: Constance Le Prince Maurice, Mauritius; photo courtesy Constance Hotels & Resorts]