Southwest Airlines sued for damages after upset
Female passenger Angelica Keller is suing Southwest Airlines for $800,000 in damages for negligence because a flight attendant allegedly spilled hot tea in her lap during a Nashville-Houston flight. She suffered second-degree burns. The airline failed to warn her of any danger, she says, even though she was sitting at the front of the cabin at a bulkhead window seat with no drop-down table or flat surface. Keller has a permanent scar from the incident, which occurred last December.
The lawsuit demands $300,000 “for property damages, bodily injury, medical expenses, pain and suffering, and other related expenses” plus $500,000 in punitive damages.
Southwest said in a statement: “Our Customers’ safety and comfort are our top priorities, and we safely serve millions of drinks onboard every year. The referenced event is unfortunate and we are currently reviewing it. We can’t provide additional details due to the pending lawsuit that was filed.”
[photo by Paul Carter]