Today marks the launch of the latest update to Vueling’s App, giving smartphone users (both Android and IOS) the choice of buying tickets across the company’s three price bands: ‘Basic’, ‘Óptima’ and ‘Excellence’.
The ‘Optima’ bracket includes one piece of checked luggage up to 23 kilos, seat selection in the back rows and the option of gaining points through the Punto or Iberia Plus tariffs. ‘Excellence’, the most exclusive option, also allows more flexibility to change and cancel flights as well as get a refund. Keeping in mind that each traveller has different needs, the ‘mixed tariff’ option offers the possibility of buying both, so users can combine tariffs for return trips.
As well as improved usability, the new version of the Vueling App guides the user during the ticket selection process, allowing them to compare prices and conditions and filtering results by cost, duration, departure and arrival time and direct and in-direct options. If there are no flights available that meet their criteria, the App will, within a set time frame, automatically show the next available flight. Up until now, this process had to be done manually.
With this advancement, Vueling continues to be on the cutting edge of technology and innovation. The journey started in 2009 with the first versions of the App, that today receives more than 40,000 visits on any given day, and has already been enhanced with functions such as the ‘Flight Status Manager’; a tool that lets the traveller see, in real time, the status of the 500 take offs and landings that Vueling makes daily.
In 2014, Vueling continues with its commitment to technology with two important projects. Last March the airline, together with Sony, presented the Smartwatch 2, the first wearable boarding card, making flight information available on their clients’ wrists.
In addition, Vueling, thanks to an agreement with Telefónica, has announced a high speed WIFI service on four of its Airbus A320. The event made Vueling a pioneer for the system in Europe, as it was applied only a month after obtaining the authorisation to do so from the Agencia Estatal de Seguridad Aérea Española (AESA). It allows passengers to use their telephones, tablets and consoles onboard, provided they are switched onto ‘flight mode’.