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Vistara becomes the first airline in India to implement Amadeus’ airline IT solutions

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Amadeus Altéa Suite to power Vistara’s travel reservations, inventory management, airport departure control systems, as well as revenue accounting and revenue management / The Amadeus Altéa Suite will help Vistara provide a seamless, personalized experience to customers

Vistara announces a partnership with Amadeus, a leading technology partner for the global travel industry, to implement the Amadeus Altéa Suite of technology solutions.

Reflecting Vistara’s belief that technology is pivotal to providing a seamless, personalized service, Amadeus technology will power Vistara’s travel reservations, inventory management, airport departure control systems, as well as revenue accounting and revenue management.

Vistara is the first airline in India to adopt the Amadeus Altéa Suite, which is already used by more than 120 airlines worldwide, including Singapore Airlines.

“Vistara is set to transform the Indian aviation landscape and we are extremely pleased to partner with Amadeus, a global leader in technology solutions for the travel industry,” said Mr. Phee Teik Yeoh, CEO, Vistara. “Our technology partnership with Amadeus will be a key differentiator offering advanced features and an integrated platform for our customers across multiple channels including mobile and web.”

Vistara has also committed to Amadeus’ e-commerce and loyalty solutions to drive online bookings and optimize their frequent flyer program. These will also help Vistara derive maximum operational efficiencies, reduce unnecessary waiting times at airports and ensure a seamless experience for its customers.

“I would like to warmly welcome Vistara into the growing Amadeus Altéa community,” said Julia Sattel, SVP, Airline IT, Amadeus IT Group. “At Amadeus we are committed to connecting, serving and managing the needs of both our customers and the evolving 21st Century traveler. At the same time I would like to place on record how pleased we are to sign an agreement which marks the first airline in India to adopt our Altéa solution”.

“There is a huge opportunity for full service carriers like Vistara to revolutionize Indian air travel with technology as the key differentiator,” said Mr. Hazem Hussein, EVP, Airline Commercial, Amadeus Asia Pacific. “In today’s fiercely competitive aviation industry, technology can be the make or break difference for airlines. We are proud that Vistara has chosen Amadeus as its founding technology partner.”

Based on existing airline contracts, Amadeus estimates that by 2017 the number of Passengers Boarded (PBs) managed by Altéa will be around 1 billion.

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