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KLM, wechat, twitter, booking, check-in, social media, KLM, airline, first, strategy, serice, mobile

KLM takes next social media step

Airline flight info now on Twitter and WeChat
BA, british airways, systems, IT, crash, reason, engineer, power, systems, Walsh, explain

Human error behind BA IT crash

Engineer disconnected and reconnected power supply
Lufthansa, cabin crew, flight attendant, ipad, device, seating, mini, paperless, cabin, digital, OPSession, pilots

Lufthansa gives all cabin crew iPads

Airline to issue 20,000 devices in coming weeks
BA, British Airways, cost, airline, system, crash, IT, technology, outsourcing, failure, bags, ceo, Cruz, interview, apology

BA explains reasons for flight chaos

British Airways operates full flight schedule from Tuesday
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