Home Press Releases Strike action by cabin crew: traffic forecast for Monday 1 August 2016

Strike action by cabin crew: traffic forecast for Monday 1 August 2016

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•Air France expects to operate more than 80 % of its flights:
. More than 95 % of its long-haul flights
. More than 80 % of its domestic flights
. More than 80 % of its medium-haul flights to and from Paris-CDG
•32 % of cabin crew are striking
. 34 % on long-haul
. 23 % on medium-haul
•Air France teams are mobilized to assist customers
Following the call for strike action which has been confirmed by certain Air France cabin crew unions for the period from 27 July to 2 August 2016, the schedule of flights operated by Air France aircraft is currently disrupted.
Air France regrets this situation and is making every effort to minimize the inconvenience this strike action may cause to its customers during this busy holiday period.
Today, Sunday 31 July 2016, operations are currently running in line with the forecast announced yesterday.
Traffic forecast for Monday 1 August 2016:
On Monday 1 August 2016, Air France expects to operate more than 95% of its long-haul flights, more than 80% of its domestic flights and more than 80% of its medium-haul flights to and from Paris-CDG, considering that 32% of cabin crew are expected to take strike action on this day.
However, there may be last-minute cancellations and delays. Difficulties with crew compositions may also limit the number of passengers per flight.
For the following days, depending on the estimated number of cabin crew taking strike action, the flight schedule will be adapted and published the day before, and customers will be informed accordingly.
Please note that Air France flights operated by aircraft from another airline, including HOP!, KLM and Delta, are not affected by this strike action.
7,500 Air France employees are mobilized to assist customers
Air France teams are doing all they can to minimize the impact of this strike action on customers and are at their disposal to inform and assist them, especially during the weekend of 30/31 July which is one of the busiest of the summer.
Since Monday 25 July 2016, almost 1 million texts and messages have been sent to individually inform customers in real time.
For more detailed flight information
In case of a cancellation or delay, Air France offers the AF Connect service to directly inform customers on their mobile phone, smartphone or by email using their personal contact details provided to the airline. In order to be personally notified by AF Connect, Air France invites customers to update their personal contact details (mobile phone and /or email address) in their reservation file on the airline’s website. The free AF Connect service is available in 13 languages for all passengers worldwide.
Customers are recommended to check their flight status, available in real time on the website airfrance.com, before going to the airport.
How to postpone your trip
Air France offers its customers the possibility to postpone their flight at no extra cost:
•at www.airfrance.com in the “Your reservations” section
•by calling +331 57 02 10 58 (from 6:30 to 22:00)
•on Twitter with the hashtag #AirFrance
•on the Air France Facebook page https://www.facebook.com/airfrance
Air France is offering its customers who are booked on a flight between 27 July and 2 August 2016 the possibility of changing their trip whether their flight is cancelled or not.
For customers whose flight is cancelled, their ticket will be fully refunded.
All these commercial measures are available for consultation on the website airfrance.com.

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