Airport gets self-service solution for checking in baggage
Departures should now be smoother at Stockholm Arlanda Airport as a result of a new, time-saving self-service solution for checking in baggage. The first airlines to offer the new service, beginning October 10, are SAS and Norwegian.
The Self-Service Bag Drop is part of an investment in flexible automated solutions at Swedavia’s airports, along with automated check-in machines. The first automated bag drop is now being installed at Stockholm Arlanda’s international terminal, Terminal 5, and this will be followed up with a number of installations at Swedavia’s airports in 2013.
Just as before, passengers will get their baggage tag from the automated check-in machine. These are located at the airport and its parking facilities but also at a growing number of train stations in the region. The baggage is then dropped off at the Self-Service Bag Drop counter, where passengers scan the bar code on their baggage tag and follow the instructions shown on the touch screen. However, Norwegian and SAS will also continue to provide a staffed Bag Drop counter for customers who want to use one.
[pictured: Stockholm Arlanda Terminal 5; photo Swedavia/Daniel Asplund]