Copenhagen Airport has completed what it calls “an extensive tender process”, signing a new contract on duty-free shopping. Three duty-free retailers competed in the tender, which was won by Gebr. Heinemann, and a new five-year concession contract was then signed with the German duty-free retail giant. The contract, which comes into force on 1 March 2013, covers the operation of the airport's six tax-free shops and e-trading platform.
“The aim is to create positive travel experiences to strengthen the international top ranking of the shopping centre,” Carsten Nørland, VP Sales and Marketing at Copenhagen Airports A/S, explained.
In December 2011, the airport invited three of the strongest European duty-free retailers to submit tenders for the duty-free concession. To ensure a high-quality tender, the airport carried out a comprehensive pre-screening, narrowing down the field of bidders down to Aelia, World Duty Free Group and Gebr. Heinemann. Gebr. Heinemann has operated CPH's tax-free shops since March 2007.
[pictured: Copenhagen Airport, view from roof of Terminal 2; photo by Ernst Tobisch/CPH]