Flying Blue, Air France-KLM’s loyalty programme, is changing as from 1 April 2018 and will offer more simplicity and flexibility in the use of the programme, a clearer reward scale and more choice in the use of Miles.
Earn Miles for each euro spent
For each euro spent, Ivory, Silver, Gold and Platinum members will receive 4, 6, 7 and 8 Miles1 respectively. The number of Miles earned will no longer depend on the distance flown between origin and destination, on flights marketed by Air France (AF), KLM (KL), HOP! (A5) or Joon (JN). This will make the accrual of Miles easier and clear.
In addition, customers will be able to earn Miles when purchasing additional services2 such as an A la Carte Menu on board an Air France flight, additional baggage allowance, or reserving an Economy Comfort seat on a KLM flight. The balance of Award Miles as of 31 March 2018 will remain unchanged on 1 April 2018.
More flexibility to spend Miles
For an ever more personalized offer, booking Award tickets will no longer be limited per flight but offered until the last seat available for sale. All seats on Air France, KLM, HOP! Joon and Transavia flights can be booked with Miles. The Miles amount needed for a ticket will be based on origin, destination and flight date. In addition, the new Miles & Cash option will allow Flying Blue members to pay up to 25% of Award tickets3 in cash.
These changes will be effective as of June 2018.
A simplified and personalized level qualification
To move from one level to another, Flying Blue is introducing Experience Points, called XP. These determine a membership level. A status will no longer depend on Level Miles and Qualifying flights. XP will allow members to progress and enjoy additional benefits:
– Silver = 100 XP
– Gold = 180 XP
– Platinum = 300 XP
XP will be calculated according to the type of flight (domestic, medium-haul or long-haul) and the travel cabin chosen by the customer. With this update, customers will easily find out how many XP they will gain for each flight. Flying Blue is the first airline loyalty programme to offer this scale. Level Miles and/or qualifying flights remaining on 31 March 2018 will be converted into XP.