Marriott has been made aware of a series of fraudulent telephone calls being made in different parts of the world, including Canada and Australia, where the caller requests personal information, including credit card data, in order for the person answering the call to receive a complimentary stay at a Marriott hotel.
This practice, known as “scamming”, typically incorporates a company’s branding and messaging in order to trick someone into providing personal information. If you receive a suspicious telephone call, especially for a contest you did not enter, we urge you not to provide any personal information, especially credit card information. Instead, simply end the phone call.
For residents in Canada, the Royal Canadian Mounted Police (RCMP) requests that anyone who has been a victim of this scam should contact their credit card company and report the matter to the RCMP at 888-495-8501. More information on telephone scams can be found on the Canadian Telecommunications Commission’s Web site: http://www.crtc.gc.ca/eng/info_sht/g9.htm.