Home Hotels & MICE Many more robot-run hotels to open

Many more robot-run hotels to open

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As many as 100 planned within next five years
Now that more than 80,000 guests have passed through the doors of its debut property, Henn na Hotel, which opened in Nagasaki’s Huis Ten Bosch theme park in July 2015, the travel agency HIS is preparing to open at least two more robot hotels in Japan in 2017.
As many as 100 robot hotels could open within the next five years, achieved through franchising and M&A, according to Kana Usami of HIS’s corporate planning department. HIS has a network of around 230 overseas stores to promote the hotels.
The brand’s second hotel is scheduled to open in Maihama, Tokyo, on March 15, and a third in Nagoya in the summer, followed by an overseas launch likely in an East Asian destination, according to HIS spokesperson Koto Takebe.
Where the first robot hotel experimented with 186 multilingual receptionist and porter robots servicing 144 rooms, HIS will introduce robots in only the reception area and rooms for the upcoming 100-key Maihama hotel, with the option to add more following customer feedback.
The company estimates what it considers to be a modest outlay of two to three billion yen (€16.2 million to €24.4 million) in robot investment per hotel.
The model also offers solutions to hospitality staff shortages and language barriers, while energy-efficient solutions are on the way, Takebe said.
TTG Asia

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