Magnetic North, leading providers of predictive dialling and call recording software in the UK, is pleased to announce that they have successfully achieved ISO27001 security certification following extensive external assessment by Lloyd’s Register Quality Assurance.
The ISO27001 standards is the most stringent certification for information security management, and guarantees that effective information security controls are in place to prevent and defend against potential vulnerabilities. The certification also ensures the security controls continue to meet security needs on an ongoing basis.
“As a cloud-based SaaS solution provider, we are acutely aware of the value of our customers’ data – and, by extension, their customers’ data,” says Nick Gash, Managing Director of Magnetic North. “We have always made the security of our services and infrastructure our top priority; therefore, we are extremely proud that this has now been validated and certified by a trusted authority, and that we can now give our customers the confidence that we will protect their valuable information assets when they place them in our care.”
Business continuity and disaster recovery are also critical elements covered by the IOS27001 certification. Magnetic North customers can also be sure that their services continue to be provided in all circumstances. Magnetic North’s OnDemand suite of contact centre productivity solutions is designed for multi-channel, blended customer contact with the added protection of call recording and quality monitoring. OnDemand solutions and telephony can be securely provided from Magnetic North datacentres to any location with internet access.
About Magnetic North:
Magnetic North delivers next generation productivity solutions for consumers, SMEs, Enterprise Corporations and Telco/Carrier Customers.
Since 1998, Magnetic North’s solutions have been helping Global 2000 customers such as HP, Vodafone, Stream International, British Telecom, National Group and more to deliver the best possible service to their clients, and increase employee productivity.
With over 130,000 users in more than 20 countries, our customers rely on us to help them grow their own businesses.