Finnair has received Fast Travel Gold Award because it has taken part in IATA’s Fast Travel Program at the Helsinki Airport.
The aim of the programme is to reduce queuing time at airports and give passengers more self-service options during travel. The programme covers check-in, baggage check-in and claim, travel documents check, boarding and booking changes. Finnair has introduced automatic self-service systems at the Helsinki Airport for all these procedures. Self-service has been also been made available at other airports, especially in Europe.
If passengers at the Helsinki Airport have not checked-in online in advance, this will be done automatically on their behalf several hours before departure. Passengers can also print their own baggage tags, go through security check and board using an SMS boarding pass. EU passengers or passengers from other selected countries (e.g. Japan) can use self-service passport scanners when leaving Schengen area or when arriving there. This makes airport formalities faster and makes queues shorter for passengers arriving from other countries. These improvements have been made possible by Finnair’s cooperation with Finavia that operates Helsinki Airport, the Finnish Boarder Guard and other airport and technology partners.
Info: Finnair Media Desk, tel. +358 9 818 4020, firstname.lastname@example.org.