Food is one of the items that frequently comes up in airline customer satisfaction surveys, especially on long-haul flights, where food has a strong impact on the overall customer experience. Finnair is investing into its food offering, as a part its drive to offer customers a unique Nordic experience.
Finnair introduces its first Swedish signature chef
Finnair has been delighting its business class customers with signature menus designed by top Finnish chefs since 2013, and is now introducing its first ever Nordic cooperation with Swedish top chef Tommy Myllymaki. Tommy Myllymaki has been nominated chef of the year in Sweden, is the creative director for five Stockholm restaurants and has represented Sweden with great success in the prestigious Bocuse d’Or competition.
Tommy Myllymaki will design Signature menus for Finnair’s business class, and his winter menu will be served on all Finnair long-haul flights departing from Helsinki as of February 7.
“It was exciting to translate my food philosophy into the airline environment. In the end, the restrictions are also opportunities,” says Tommy Myllymaki. “Seasonality is key for me, and I want to bring more vegetables, freshness and different textures to the meals on board.”
Tommy Myllymaki’s winter menu for Finnair features Nordic flavours like Jerusalem artichoke with cep mushrooms and pear, and braised ox with celeriac and kale. The summer menu will have more emphasis on seasonal, crisp fresh vegetables to celebrate the freshness of the Nordic summer.
Economy class menu designed by the Culinary Team of Finland
Finnair has also teamed up with the Culinary Team of Finland, who represent Finland in international culinary competitions. The team designed a menu for the economy class of Finnair’s long-haul flights departing from Helsinki.
“We want to showcase the best of Finnish cuisine to the world, and created a menu that celebrates Finnish traditions and specialties, so that everyone traveling between Europe and Asia with Finnair get a taste of modern Finnish cuisine,” says Eero Vottonen, member of the Culinary Team of Finland and a Finnair signature menu chef in 2017.
The culinary team’s winter menu will be offered for economy class passengers on long-haul flights departing from Helsinki as of February 7, 2018. The meals will feature a marinated potato salad, lamb with oven baked turnips, and a cheese curd cake. The winter menu will be followed by seasonal menus for summer and autumn.
“Our new chef cooperations bring the best of Nordic flavours to our customers,” says Maarit Keranen, who oversees Finnair’s on-board food concepts. “Food plays a key role in the customer experience, and we are delighted to offer a little piece of the Nordics to the thousands of customers, who fly with us everyday from Helsinki to Asia and the Americas.”
A Finnish tradition of coffee service with seven treats
Finnair is also introducing a classic Finnish tradition in the business class of its long-haul flights departing Asia in the morning – a coffee serving with seven different treats. This exclusive coffee service allows customers to spend some quality time enjoying traditional Finnish treats like Carelian pies, cinnamon buns, coffee cake and traditional Finnish chocolates between the two meal services.