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Many managers unaware of “service recovery”
Monday, 13 June 2011 13:56
Published in
News
Do everything possible to help customers who have a problem
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Cruise line offers 40,000 free nights at sea
Friday, 10 June 2011 10:13
Published in
News
P&O Cruises gives away 40,000 nights on cruises of seven nights or more
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Speed is the key to success for travel websites
Thursday, 09 June 2011 08:03
Published in
News
Almost half of users abandon websites that take three seconds to load
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How to drive sales and reward salespeople
Tuesday, 07 June 2011 18:19
Published in
News
Discover their interests and reward them in multiple ways
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Agents on fam trip poisoned to death
Monday, 06 June 2011 15:47
Published in
News
Travel agents from Russia allegedly drink methanol mix in Turkey
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Alpine tourism given boost at theALPS 2011
Thursday, 02 June 2011 10:43
Published in
News
Full version of theALPS trade event to be held in Innsbruck next week
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Agents and tourists warned about Algarve
Tuesday, 31 May 2011 12:22
Published in
News
Foreign ministry warnings come after violent attacks and robberies
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Average agent-GDS relationship: 18 years
Tuesday, 31 May 2011 08:44
Published in
News
Most travel agents continue to see GDSs as essential tools
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Cruise lines and agents battle for kids’ approval
Monday, 30 May 2011 12:36
Published in
News
Getting attention of children means business for cruise companies
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Creating brand loyalty via social media marketing
Monday, 23 May 2011 13:35
Published in
News
Online travel agencies reach out to “brand afficionados” in campaigns
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