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Helsinki Airport, e-gates

New e-gates now in use at Helsinki Airport

Security officers will no longer have to check tickets
Kuoni, travel agent, Net Promoter Score

Agents can now rate service at Kuoni

System will rate booking experience with tour operator
LFV, Remote Tower Services, Saab, remote air traffic control,

World’s first remote control air tower opens in Sweden

Pilots experience no difference in their communications
Japan Maglev train, world speed record

Passenger train smashes world speed record

Japanese train breaks world record with 600km/h run
onboard wifi, air travel, Panasonic Avionics

Intense demand for wi-fi internet systems on planes

Tech firm aims to double rate of aircraft wi-fi installations Tech companies installing wi-fi internet systems on aircraft say they are struggling to keep up...
app, Finland, Finnscope

Japanese go crazy for Finnish horoscope app

App tells users what their Finnish horoscope is
SAS, Google Street View, long-haul cabin

Explore new SAS cabin using Google Street View

First airline in Europe to offer virtual tour of long-haul aircraft
Lufthansa, hacker, frequent flyer

Hackers again steal frequent flyers’ miles

Lufthansa says frequent flyer accounts were hacked
WhatsApp, Air France-KLM

First airline to use WhatsApp for customer care

Air France-KLM subsidiary Transavia sees app’s potential
business travel, corporate, travel agent, Ex

Doing more so business fliers stay healthy

Agents have to ensure health and well-being of business travellers