Alitalia was forced to cancel 60% of its flights, both domestic and international due to industrial action by trade unions.
The USB and CUB Trasporti trade unions, together with ANPAC and ANPAV professional associations have confirmed on 23 February a 24 hours strike. Flights set to operate during the peak times between 7 am to 10 am and from 6 pm to 9 pm will operate as scheduled; on the same day, the confederal Filt-Cgil, Fit-Cisl, Uiltrasporti, Ugl-Ta trade unions have also confirmed a four hours strike (from 2 pm to 6 pm).
List of cancelled services is available at alitalia.com.
The airline has immediately taken special measures to minimise inconvenience to its customers, by rebooking as many of the passengers affected by cancellations as possible on the first available flights. Alternatively passengers can be refunded at no extra charge.
Alitalia invites all passengers travelling on 23 February, as well as on the late evening of 22 February and early morning on 24 February, to check the status of their flights, before going to the airport. The airline has set up special call center numbers for information and assistance: +39.06.65649 from overseas and toll-free number 800.65.00.55 from Italy.
Bigger aircraft will operate on several domestic and international routes in order to carry as more passengers as possible on 23 February. Additional staff will be on hand in the airports of Rome Fiumicino and Milan Linate to assist customers, and additional call centre staff. Detailed information on re-booking is available at alitalia.com. Passengers can choose whether to get refund or change their tickets for free by 10 March.