PJSC Aeroflot’s management confirms its commitment to carry passengers holding Transaero tickets, on the following terms:
– All Transaero tickets on both domestic and international routes will be honored through 15 December 2015 inclusive.
– Aeroflot’s assessment is that by this time approximately 95% of outstanding Transaero passenger tickets will be used.
– Transaero tickets for travel after 15 December 2015 are eligible for a full refund.
– Refunds for unused Transaero tickets purchased as a tour package shall be made by the relevant travel agencies.
– Information about the process for receiving refunds for tickets acquired through Transaero sales offices and via the company’s website will be posted on Transaero and Aeroflot’s websites, as well as publicized through the media, in the near future.