More than a thousand Swedes sue for damages
Swedish passengers flying Norwegian are demanding millions of kronor in damages from the airline, The Local writes.
Around 35,000 people have been delayed while flying with the low-cost carrier, which has suffered a long string of problems with its long-haul fleet of new Boeing 787 Dreamliners. About 1,200 individuals have taken their complaints to court.
EU law says that passengers hit by delays of more than three hours can seek compensation of up to €600. If all passengers affected by the delays demanded compensation and won their cases, Norwegian may have to pay SEK 192 million (€21 million), according to calculations made by the media.
Yet Norwegian says the problems have mostly been out its control and is not obliged to compensate. If the airline is forced to pay, it could end up suing Boeing.
“It’s a total nightmare,” one passenger says.
The Local / Svenska Dagbladet
[photo courtesy Norwegian]